Frequently Asked Questions
Everything you need to know about your Momcozy experience.
What is your standard shipping timeframe?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
How do I determine the correct size for maternity bras?
We provide a comprehensive size guide on each product page. We recommend measuring your current bust and underbust while wearing a non-padded bra to ensure the best fit.
What is your return policy for intimate apparel?
For hygiene reasons, items must be unworn, unwashed, and in their original packaging with tags attached. You can initiate a return within 30 days of delivery.
Are your fabrics safe for both mother and baby?
Yes, our products are crafted from OEKO-TEX certified materials, ensuring they are free from harmful chemicals and gentle on sensitive skin.
Can I track my order once it has been placed?
Once your order ships, you will receive an email notification containing a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible payment options like Afterpay and Klarna.